Q: My TV is broken. What do I do?
A: As simple as it may seem… First thing, check that the power plug is installed properly and that the outlet is getting power. Then, get as much information as you can about the symptoms.
Q: How long will it take to fix my TV?
A: It varies.
Q: How much will it cost to fix my TV?
A: The cost is based on parts needed and the service fee. A more accurate estimate can be given with some specific information about your TV and its symptoms.
Q: Why would I fix my TV rather than buy a new one?
A: In some cases, it does not make sense to repair the set based on the problem and the cost of the parts needed. Most sets, however, can be repaired for less than half the cost of a new TV. The likelihood of having a problem with a fixed set is very similar to the likelihood of having a problem with a new set. If the set is not financially reasonable to fix our technicians will let you know.
Q :My TV works, but the picture is doubled and the colors are separated. What could be the problem?
A: Your TV is out of Convergence. This is the most common problem for 3 to 6 year old Rear Projection TVs. Most Rear Projection TVs have Convergence adjustment features. If you are unable to perform Convergence Correction using your TV remote control, most likely the Convergence Correction Circuit has failed. Give us a call and one of our Convergence experts will fix it.
Q: What is the most common problem with DLP/LCD Projection TV?
A: The most common problem with LCD/DLP Projection TVs is a lamp failure. If you own such a product, the only suggestion is to buy extended warranty and if you already did, make sure that your Extended Service Policy (ESP) covers lamp replacement.
© 2017 S&W TV REPAIR. All Rights Reserved